Please download our “Pilates Barre Sydney” app to see the timetable and book a class.

All classes must be prepaid in order to book.

Private class bookings can be requested via app or directly through us. Minimum deposit of $50 must be paid in advance to secure the booking.

• Weekly pass: 1 week

• Monthly pass: 1 month (there is a limit to 2 monthly passes per purchase per client)

• Open group 10 session package: 12 weeks

• Single class : 1 month from the sale date

• Activation date of the passes will be automatically set as the date of your first class out of the package. For example, if your first class is booked on 14/9 and you are trying to book another class on 10/9, It is before the activation date and therefore it will ask you to purchase another class pass.

• Please email our admin staff to reset the activation date or try to book after the activation date.

• Monthly/ weekly passes are strictly non-extendable.You have an option to transfer the remaining sessions to another member.

• Regular 10 session package extension can be taken into consideration under circumstances such as prolonged illness/injury/surgery/pregnancy. Supporting documents stating the specific period must be submitted.

• Regular 10 session packages can be extended up to 4 weeks maximum in case of overseas travel. Supporting documents must be provided.

• Public holiday does not count towards the expiry. It will be automatically extended accordingly.

• Late cancellation can not be reimbursed although a medical certificate is provided.

• You will receive a reminder notification from us when you are added to the class. Please turn on notifications for our app and opt-in for subscriptions in order to receive reminder notifications.

• Online booking window will close 3 hours before the class time and the waitlist will be locked accordingly.

• We Please check if you have more than one account. The class passes will only show up in the account that you purchased the passes. If you log in with a different account, it will only show up as empty.

• App troubleshooting guide:

1. Log out and log in again.

2. Make sure the device is connected to a stable wifi/mobile data.

3. Uninstall and reinstall the app.

4. Turn off and turn on your mobile phone again.

5. If the trouble persists, please contact our staff or mindbody support team.

• The studio has a 24 hours cancellation policy, if you want to cancel a class without any penalty, you should do it 24 hours before the class starts.

• Any cancellation less than 24 hours before the class, will be a loss of session, and no reasons can be accepted.

• We will deduct both of the clients’ pass, even only one person coming. Or the 1 person can pay 1:1 single session instead, and keep the private group session pass.